Privacy policy

Last updated: November 11, 2026

What we collect

When you use the FairAsk extension, we collect the following:

• Review ratings you submit: five attributes, each rated from 1 to 5 stars (listing quality, property quality, improvements since last purchase, price fairness, and price-per-square-foot fairness).
• An optional display name, which you may choose to include with your reviews.
• An optional email address. You may provide it for support purposes and, only if you check the opt-in box, for occasional updates. If you provide an email address, we store it in plaintext.
• A pseudonymous device identifier. The extension generates a random token once, stores it in your browser, and sends a salted hash of it with your reviews. We do not ask for your name or account details to post a review.

What we do with it

• Public review display: approved ratings and comments appear on listing pages, attributed to your display name if you provided one, or left unsigned.
• Support: we use your email address to answer support requests you send us.
• Marketing: we send you updates only if you explicitly checked the opt-in box ("Email me occasional updates from FairAsk") when submitting a review. That box is off by default. You can opt out at any time by replying to an email or contacting us.

What we do not do

We do not sell your data. We do not display your email address anywhere publicly. We do not share your data with third parties for their marketing. We do not track you across sites; the extension only works on the Zillow listing page you are viewing.

Retention and deletion

We keep your profile and reviews while you use FairAsk. To delete everything we have about you, email brendon@islandcitymedia.com and we will send you a delete link. Activating that link removes your profile, your email address, and your reviews from our database.

Contact

Questions about this policy or your data: email brendon@islandcitymedia.com.